Creative Pod is an award-winning creative agency committed to delivering exceptional marketing and design solutions. As we pursue our ambitious 2025 strategy, we are looking for a talented Account Manager to join our team and play a key role in managing enterprise clients, driving business growth, and delivering excellence.

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• Enterprise Client Management: Collaborate with another Account Manager to independently oversee a portfolio of enterprise clients. Provide exceptional service by managing expectations, maintaining consistent communication, and ensuring the successful delivery of projects.
• New Business Development: Work closely with the Head of Commercial and your fellow Account Manager to identify and pursue new opportunities aligned with our 2025 goals. Prepare winning proposals and pitch creative solutions that align with client objectives and market trends.
• Project Coordination: Act as the vital link between enterprise clients and our in-house design team, ensuring that briefs are clear, deadlines are met, and client expectations are exceeded.
• Freelancer Liaison: Manage relationships with our trusted freelancers, ensuring that they have the information and support needed to deliver high-quality work.
• Client Engagement: Lead client calls and meetings, demonstrating professionalism, creativity, and strategic insight. Present campaign updates, proposals, and project timelines with clarity and confidence.
• Proposal Preparation: Develop tailored proposals and presentations that reflect a deep understanding of client needs and market opportunities.

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• 3-5 years of experience in a similar role. 
• Proven experience in account management, ideally within a creative or marketing agency.
• Ability to build strong, long-lasting relationships with enterprise clients.
• Outstanding communication and organisational skills, with the ability to juggle multiple priorities and deadlines.
• A proactive and collaborative approach to identifying new opportunities and achieving business goals.
• Creative problem-solving skills and a keen eye for detail.
• A strong team player who thrives in a fast-paced, dynamic environment.
• To be able to work independently with a can-do attitude. 

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• The opportunity to work with a talented, supportive team in a thriving creative agency.
• A key role in driving our ambitious growth strategy.
• A culture focused on collaboration, creativity, and work-life balance.
• Opportunities for professional growth and development.
• Flexible Working: Split between office days in Crawley, our co-working space in Brighton and home working.
• 30 days holiday (+ bank holidays), 
• Free on-site parking at our Crawley office 
• Company pension
• Eye care voucher scheme 
• Casual dress
• Company social events 
• Company weekend away 
• Regular training and development opportunities 
• Office dogs 
• Free use of local gym in Crawley

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Please send all CV's to recruitment@creativepod.uk.com